Crossroads Welcome Center is a welcoming place for those who truly want help and are willing to take a challenging first step towards correcting their state.   Crossroads - Handing out Mail

Crossroads  is designed to be a starting point to help the homeless in the greater Knoxville area initiate the process of change in their homeless situation.  Our objectives are simple – meet the homeless where they are – on the street and introduce them to the opportunities, resources and services that will help them correct their presenting problems and issues causing their homelessness.

Located on the main campus at 418 North Broadway, access via the Broadway parking area, Crossroads  Welcome Center is open Monday through Saturday 8:00 a.m. to 4:00 p.m.  We close daily from 11:30 a.m. to 1:00 p.m. during lunch.

Through a grant from The Ten-Year Plan to End Chronic Homelessness Fund of the East Tennessee Foundation, monies were provided for the initial start-up capital and operating expenses.  For more information, please visit